Agile Virtual Care

How We’re Helping Patients Stay Well

Many patients find it helpful to stay connected to a physical therapist after their PT plan has been completed and they return to a more active lifestyle. The Agile Stay Well subscription was created to provide a maintenance plan to keep patients on track with their health and fitness.

Agile Stay Well Subscription

Virtual Care Consultation to review progress & exercise program. Annual
Access to Medbridge GO App for personalized exercise program. Unlimited
Free Screening for Musculoskeletal Injuries Within 48 hours
In-app messaging service with licensed clinician (Mon-Fri 9am-5pm) 1x per week
Priority Scheduling for Virtual Care Appointments Within 48 hours
Discount for self-pay physical therapy appointments (Excludes deductibles or co-pay) 5%
Online PT Supply Store Discount 10%
Monthly Cost Minimum 1 yr subscription $10

Easy Step-by-Step Process

Request an appointment online or by phone

Request an appointment by providing your contact info and insurance details, if applicable. Our scheduling team will promptly respond to confirm your details and set up your first visit.

Access the virtual care application

Once your initial appointment is scheduled, we will send you an email. Click on the link in the email to join your virtual care visit from your computer or mobile device. Enter the virtual waiting room within 5 minutes prior to your visit.

Meet your therapist

Your physical therapist will ask questions related to your medical history and symptoms. They’ll evaluate your mobility to determine the optimum course of care and develop a tailored treatment plan.

Take charge of your recovery

Your individualized treatment plan will include exercises, education and strategies to help you recover. You’ll continue to meet with your provider virtually at the recommended frequency and quickly get back to the things you love doing.

Learn more

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If you’re someone who enjoys walking, running or jumping, you can thank your hips for that gift of mobility. Without these important parts of our body, many of the physical movements we take for granted simply wouldn’t be possible. But the muscles that make up the hip provide more than just movement—they offer both strength and stability to the entire hip joint and even impact our thighs and glutes (backside).

Poor Posture Leading to Pain? Here are Five At-Home Exercises to Help

Remember all those times that your Mom told you not to slouch? Sit up straight, she’d say with a smile. Well, it turns out Mom really did know best because good posture can have a considerable impact on our overall health, especially the condition of our neck and back.

Working from home hurting your neck or back? This one move might be able to help

The spread of COVID-19 upended the status quo for the working world earlier this year, thrusting more people than ever into a telecommuting situation. While the idea of working at home may have been a foreign concept for some people, the reality is that remote work has been increasing steadily in recent years. In fact, one study found that the number of people working remotely increased some 44% over the last five years.

Learn More with Agile Virtual Care’s Resources

FAQs

Do I need a doctor’s referral or prescription for my virtual care visit?

Most states allow for direct access to physical therapy. As a courtesy, we will verify your insurance benefits and requirements for your specific state and plan.

How do I set up a virtual physical therapy session?

Request a virtual appointment for physical therapy at AgileVirtualCare.com. Indicate the time that’s convenient for you and how you’d like to be contacted. Next, we’ll send you an email confirming your request and ask that you complete the registration forms so we can learn more about your insurance coverage and what’s bothering you before treatment. You may also call us to schedule your visit.
Immediately before your virtual care session, you will receive an email from your clinician. Within the email, you will find a link to connect you to the active virtual care session. Once connected, remember to share your camera and audio.

How should I prepare for my virtual care visit?

● Prior to your session, your clinician will send you an introduction email with instructions and tips for your first session.
● Set up a comfortable, well-lit space for your session. Good lighting will ensure a quality picture.
● Make sure you’re in a private space with some room to move around. A clear open space will ensure you have free range of motion and that you make the most of your physical therapy session.
● Wear clothes that allow for easy movement without binding or constricting you.
● Make sure you have a stable internet connection.
● Keep your hands free. If you can find a comfortable stand for your phone or laptop or have something to prop it up against, it will free up your hands to take part in the physical therapy session.

Does my insurance cover virtual care appointments?

Laws governing virtual care reimbursement vary in each state. In our experience, most health plans have covered these services however, every insurance company is different. We offer free insurance verification prior to your appointment so you will be aware of any co-pay or deductibles.

What devices will work?

Virtual care video visits will work on most iOS and Android smartphones, tablets, and brands of computers. Just make sure any device you use is updated with the latest version of its operating system.

Can I pay direct?

Yes. An initial visit and assessment are $100 and follow-up visits are $70 per visit.

Can I use my FSA or HSA to pay for services?

You may use your Health Savings or FSA to pay for physical therapy visits. Please check with your FSA or HSA provider to find out if the Agile Stay Well subscription is an eligible expense.

Patient Success Stories

Helene M, 68

Oakland, CA

I worked with Dan for 8 weeks and now my toe is completely...

Helene M, 68

Oakland, CA

Pain level at first visit:

6/10

Patient Complaint/condition:

Foot pain and difficulty walking following 5th met fracture

PT Provider:

Dan Hirai, DPT, OCS

Treatment Plan:

1x/week, emphasis initially on swelling reduction, improving ROM, normalizing gait. Progressed to single leg functional strength and stability, dynamic movement patterns

Length of plan:

1x/week x 8 weeks

Result:

Patient able to return to all hiking, stairs, exercises, functional activities with no increase in symptoms

Patient Comments:

After I broke my toe in March, I wasn't able to walk comfortably for more than a short distance. That was very frustrating, because hiking in the woods with my dog has been my primary activity for physical and mental health. Eight weeks after the fracture, I still hadn't seen much progress, so I met with a clinician at the Stanford Orthopaedics and Sports Medicine Clinic in Emeryville who gave me an orthopedic boot to wear and also referred me to SOL. It's been very helpful to work with Dan Hirai via TeleHealth, especially during the pandemic, since I'm a senior and we're advised to stay home as much as possible. Dan created an exercise program I used at home; if I had questions, I was able to send Dan a message and always received a quick response. I worked with Dan for 8 weeks and now my toe is completely healed, and I'm not feeling any negative effects from having to wear the orthopedic boot. I'm now back to daily hikes, which makes both me and my dog very happy:-)

Victoria H, 67

Oakland, CA

Best rehab experience I have...

Victoria H, 67

Oakland, CA

Pain level at first visit:

7/10

Patient Complaint/condition:

Recent ACL rupture, attempting conservative treatment during shelter in place

PT Provider:

Dan Hirai, DPT, OCS

Treatment Plan:

1x/week, emphasis initially on swelling reduction, improving ROM, normalizing gait. Progressed to single leg functional strength and stability, dynamic movement patterns

Length of plan:

1x/week x 12 weeks

Result:

Patient able to return to all hiking, stairs, exercises, functional activities with no increase in symptoms

Patient Comments:

I suffered a bad knee injury just as the pandemic was closing in and I needed to start rehab while physical therapy services were mostly shuttered. My appointments were all done remotely. Three months later, I am done and my recovery is ahead of schedule. Perhaps some degree of effectiveness was lost by not having in-person appointments, but not much. I was as closely guided and monitored as possible. Best rehab experience I have had.

Joe R, 27

Oakland, CA

I'd highly recommend Dan and the team for anyone looking into remote therapy...

Joe R, 27

Oakland, CA

Pain level at first visit:

7/10

Patient Complaint/condition:

Post Op ACL reconstruction

PT Provider:

Dan Hirai, DPT, OCS

Treatment Plan:

1-2x/week, emphasis on return to sport/dynamic activities

Length of plan:

10 weeks

Result:

Patient able to return to all hiking, stairs, exercises, functional activities with no increase in symptoms

Patient Comments:

I have been working with Dan to get back into shape for pick-up basketball after an ACL reconstruction surgery, and have been greatly impressed with his knowledge, passion, and positive demeanor even as we have moved to a telehealth experience with virtual PT sessions. Dan is an incredibly engaging therapist, and really develops a workout plan that is customized to my personal goals and progress. He didn't miss a beat when switching to the telehealth experience during Covid, being very flexible to my changing schedule and limited home workout space. His guidance has allowed me to maximize the work I can accomplish in my home, and continue my weekly progression towards getting my knee back into form while correcting some habits that may have led to my injury in the first place. I'd highly recommend Dan and the team for anyone looking into remote therapy options.

Danielle H, 48

Grand Rapids, MI

It has been a great...

Danielle H, 48

Grand Rapids, MI

Pain level at first visit:

6/10

Patient Complaint/condition:

Post Operative Hip Arthroscopy

PT Provider:

Brandon Gerardy, PT, DPT, Cert. MDT, CAFS

Length of plan:

13 visits over 7 weeks

Patient Comments:

My PT has been wonderful during this covid at being very present during our video appts and very vested in getting me back to moving without pain. He listens and helps to come up with a plan that works for my body. It has been a great experience.

Stay Well with Agile Virtual Care

Maintain your connection with a physical therapist and get access to home exercises after your treatment plan is complete with a subscription to Stay Well.